Seva Global offers a wide array of services to foster cultural competence across organizations. Through our customized solutions and consultations (in-person or virtual), we can help to increase employee engagement, enhance customer experience, and drive bottom line results.
Cultural Knowledge | Strategic Advisors | Workshops | Presentations | Speaking Engagements
CULTURAL COMPETENCY: THE BUSINESS IMPACT
Dive into real-life global case studies where cultural competency impacts business disciplines. This presentation starts with interactive trivia followed by multicultural success stories as well as cultural faux pas. We discuss the department impacts of cultural competency on Sales, Public Relations, and Human Resources. (45-60 minutes)
GROWING BUSINESS THROUGH UNDERSTANDING CULTURES
Learn how to understand and effectively interact with people of different backgrounds. Learn how culture can impact communication when working with your teams, customers, or vendors. From body language to email etiquette to negotiating styles, this interactive presentation will help you develop a positive attitude towards cultural differences. (60-90 minutes)
PLANNING WITH A GLOBAL MINDSET: THE EVENT PROFESSIONAL'S GUIDE TO A SUCCESSFUL MEETING
Do you plan international events? Do you have diverse attendees? Do your clients have a global presence? If so, you will benefit from this presentation, which provides insight into how to be more culturally competent in all aspects of event planning. From Registration to Food & Beverage to Activities, we will help you lead with a global mindset and shine in front of your leaders! (45-60 minutes)
THE GLOBAL JOURNEY: CULTURAL TIPS TO HELP YOU SOAR!
An interactive presentation that highlights eight countries and the top cultural tips to know when working with people from these countries. The presentation is designed to provide a brief overview of each culture’s customs, norms, and protocols in order to help you understand the similarities and differences between them. (60-75 minutes)
CULTURAL CELEBRATIONS PACKAGE
Our Cultural Celebrations package will enhance your team’s cultural competency on (4) Heritage History Months, (10) Cultural Holidays and (4) 30-minute webinars. Includes Key Fact Sheets to enhance knowledge on the history, customs, and food, as well as Activation Ideas & Suggestions that reinforce your organizations commitment to celebrate and welcome diversity.
COUNTRY 101s: EVERYTHING YOU WANTED TO KNOW AND MORE!
Learn about the culture or community of your choice including business etiquette, social norms, customs, holidays, food, and more. This session will help you understand the mindset of the customers, vendors, owners, and employees from this region/country and how cultural competency will elevate your experience with them. Customize your learning experience by combining countries and cultures to create half day and full day educational programs.
Ask about our most popular combinations of cultures and presentations!
Select from the available topics below and we will customize to your organization’s needs.
Understand the foundation and core values of the Indian Community
Review business protocols, customs, communication tools, and other cultural aspects
Elevate your relationships with customers, vendors, owners, employees
OPTIONAL ADD-ON: INDIAN WEDDINGS
Deep Dive into the Indian Wedding Ceremonies & Customs
Sales & Marketing Strategies
Events & Operations Recommendations
Marketing & PR Suggestions
Understand the foundation and core values of the LGBTQ+ Community
Learn market trends and their impact, as well as key terminology
Sales & Marketing Recommendations
Best practices for engaging with LGBTQ+ customers and clientele and creative ideas to grow LGBTQ+ loyalty
Approaches to “what if I make a mistake?”
OPTIONAL ADD-ON: LGBTQ+ WEDDINGS
Deep Dive into the LGBTQ+ Wedding Ceremonies & core values of the community
Sales & Marketing Recommendations
Learn best practices for engaging with LGBTQ+ customers and clientele
Walk away with creative and fun ideas to grow the LGBTQ+ customer base
United Arab Emirates
Don’t see a culture you are looking for?
Seva Global will be happy to prepare and customize a culture of your choice.
Please contact us for pricing and fees. Retainer fees are applicable as well.