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Services

LEARN HOW CULTURAL COMPETENCY

CAN DRIVE BUSINESS RESULTS

 

Increase Employee Engagement  |  Enhance Customer Experience  |  Drive Sales

GROWING BUSINESS THROUGH UNDERSTANDING CULTURES

  • Overview of culture and cultural competence

  • How culture impacts communication styles and behavioral practices

  • How to drive business results (customer satisfaction, employee engagement, revenue)

Learn how to understand and effectively interact with people of different backgrounds.  Learn how culture can impact communication when working with your teams, customers, or vendors.  From body language to email etiquette to negotiating styles, this interactive presentation will help you develop a positive attitude towards cultural differences. (60-90 minutes)

CULTURAL COMPETENCY: THE BUSINESS IMPACT 

 

  • Experience interactive activities (trivia, reflections)

  • Review case studies (multicultural successes and faux pas)

  • Understand department impacts (Sales, Public Relations, Human Resources)

 

Dive into real-life global case studies where cultural competency impacts business disciplines. This presentation starts with interactive trivia followed by multicultural success stories as well as cultural faux pas. We discuss the department impacts of cultural competency on Sales, Public Relations, and Human Resources. (45-60 minutes)

THE GLOBAL JOURNEY:  CULTURAL TIPS TO HELP YOU SOAR!

 

  • Cultural overviews of eight global regions 

  • Top cultural tips for conducting business in each country/region

  • Interactive trivia 

 

An interactive presentation that highlights eight countries and the top cultural tips to know when working with people from these countries.  The presentation is designed to provide a brief overview of each culture’s customs, norms, and protocols in order to help you understand the similarities and differences between them.  (60-75 minutes)

PLANNING WITH A GLOBAL MINDSET: THE EVENT PROFESSIONAL'S GUIDE TO A SUCCESSFUL MEETING

  • How to best serve diverse attendees while achieving company goals

  • Cultural Tips for all aspects of event planning & execution 

  • Communication strategies

 

Do you plan international events?  Do you have diverse attendees?  Do your clients have a global presence?  If so, you will benefit from this presentation, which provides insight into how to be more culturally competent in all aspects of event planning.  From Registration to Food & Beverage to Activities, we will help you lead with a global mindset and shine in front of your leaders! (45-60 minutes)

 
 
 

Cultural Trainings  |  Workshops  |  Webinars  |  Presentations  |  Speaking Engagements  |  Consultations

Please contact us for pricing and fees. Retainer fees are applicable as well.