Our LGBTQ+ 101 Program will help your organization increase LGBTQ+ fundamental understanding to elevate employee engagement and retention, as well as enhance customer experience and drive sales.

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Who is this for?

• Are you a customer facing employee such as Sales or Operations?

• Are you an internal employee such as HR, Corporate, Finance, Accounting, Marketing, or Communications?

• Are you a company leader, DEI leader, or Employee Resource Group (ERG) leader or member?

 

This program is for you!

 

What's in this program?

Learn about the foundational understanding of the LGBTQ+ community.  Experience a culturally immersive program that provides a deep dive into the LGBTQ+ community culture highlighting history, demographics, market trends, key terminology, as well as best practices.

 

These interactive sessions, including group activities, will help you understand the mindset of your co-workers, customers, and vendors who are members of the LGBTQ+ community.

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Topics covered:

• Foundation and core values of the LGBTQ+ Community

• Market trends and their impact, as well as key terminology 

• Sales & Marketing Recommendations

• Best practices for engaging with LGBTQ+ customers and clientele and creative ideas to grow LGBTQ+ loyalty 

• Approaches to “what if I make a mistake?”

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Program Details:

Title: LGBTQ+ 101

Length: 2 hours (but can be customized)

Available as an in-person workshop, virtual, or hybrid.

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Contact us to learn more about this program!