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Seema Jain has done an amazing job creating Marriott’s Culture Day program.  I had the pleasure to attend her session and was impressed on how she engaged her audience and how well versed she was on the material.  I enjoyed her session and learned a great deal about the Indian culture.  I know the offsite visits also greatly enhanced the class and made the experience even more enriching for the participants.  Since its inception in 2014, Seema has grown this program to a library of 14 cultures, serving all 30 Marriott brands worldwide, and across all hotel disciplines. The financial impact to the company shows that cultural competency can increase bottom line results.  I believe this program is an incredible resource for all associates ranging from our front lines staff to C-Suite leaders.

Ray Bennett

Former President, Franchising U.S. and Canada, Marriott International, Inc.

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