San Francisco
Thursday, 8:30 AM – 5:00 PM
Sessions
- China Culture
- India Culture & Weddings
Seva Global designs customized cultural competency solutions that transform cultural complexity into measurable business results—across sales, customer experience, and employee engagement. …
Explore the cultures and celebrations shaping today’s meetings and social events, and learn how to serve them with greater confidence.
Thursday, 8:30 AM – 5:00 PM
Tuesday, 8:30 AM – 5:00 PM
Thursday, 8:30 AM – 5:00 PM
Organizations partner with Seva Global to build cultural confidence and achieve measurable success.
Ways we help build cultural intelligence in your organization.
Equip your team to confidently navigate:
Helping your team navigate with cultural insights that honor people, transitions, and expectations.
Build the cultural intelligence your team needs to:
Strategic advice tailored to your business needs.
In-Person · Half / Full Day
Virtual · 60–90 minutes
45–90 minutes
From a single half-day workshop to an ongoing advisory partnership—every engagement is designed around your team, your industry, and the outcomes you need to achieve.
Seva Global partners with growth-minded organizations to embed cultural competence into everyday leadership, teamwork, and strategy.
We help organizations:
What cultural fluency looks like in practice
I have had the distinct pleasure of knowing Seema Jain for over 15 years when she began her career at Marriott in Sales. Not only did she excel in her role, but she played an integral part in my … Read more — Noonie Aguilar’s full testimonial
Noonie Aguilar | Director of Sales, DuPage Convention & Visitors Bureau, DuPage Sports Commission
Seema Jain & Seva Global were born with one purpose, serve others for a better world. I have had the distinct pleasure and privilege to work with Seema on numerous organizational culture … Read more — Arjun Channa’s full testimonial
Arjun Channa | General Manager, JW Marriott Phuket Resort & Spa
Seema is truly passionate about what she does. She goes to great lengths to understand different cultures. I was greatly impressed by how much she already knew about Muslims, including … Read more — Reem El Shafaki’s full testimonial
Reem El Shafaki | Director, Growth Strategies, DinarStandard
Seema has been a business partner and trusted colleague of mine for several years at Marriott. She has been recognized within the company for both individual and collective achievements in the … Read more — Julius Robinson’s full testimonial
Julius Robinson | Chief Sales & Marketing Officer, US and Canada, Marriott International
My Development team at IHG thoroughly enjoyed our session with Seema. She has a gift for explaining cultural differences and similarities with humor, thoughtfulness and connection. … Read more — Julienne Smith’s full testimonial
Julienne Smith | Chief Development Officer, The Americas, IHG Hotels & Resorts
We have been talking about cultural relevance for so long, and we have finally found the one person that is able to relate cultural relevance in such a beautiful, respectful, efficient, and … Read more — Alvaro Valeriani’s full testimonial
Alvaro Valeriani | VP Sales & Marketing, Caribbean & Latin America, Hilton
Book a complimentary discovery session with Seema. You’ll leave with a clear picture of where your team stands and which cultural gaps are costing you business. No sales pitch. No commitment.
Seema Jain is the Founder and CEO of Seva Global and a recognized leader in cultural intelligence for business growth. Previously, as Senior Director of Multicultural Affairs at Marriott International, she created tools and programs that helped hotels better serve diverse guests, owners, and teams.
Her journey into cultural competency began in 2008, when she transformed an underperforming Residence Inn by tailoring the experience for Indian travelers—adding 2,000 room nights in three months and doubling Indian occupancy from 15% to 30% in a year. That success became a Marriott case study and led to her leading the company-wide Culture Day program.
In 2020, after 14 years at Marriott, Seema founded Seva Global to bring this strategic, results-driven approach to organizations beyond hospitality. Today, she helps companies across industries grow their businesses through cultural understanding—proving that cultural competency is both the right thing to do and a powerful business strategy.